Your One-Stop-Shop For Independent Living

Beds, Scooters, Powered Wheelchairs and Reclining Chairs will be delivered by our ‘white glove delivery service’ normally within 10 working days of the order being placed.

Our professional team will install, remove all packaging and provide demonstration and instruction. In all other cases, orders will be delivered within three working days subject to availability.

For orders over £100 excluding VAT, the delivery will be FREE

For orders with a value less than £20, a delivery charge of £2.95, excluding VAT will be applied.

For orders with a value of between £20 and £99.99, a delivery charge of £4.95, excluding VAT will be applied.

The above charges relate to delivery within mainland UK only.

Delivery periods

When you need to order a product for someone with a disability or handicap you can be in a situation where you need it quickly. Most of our products within our range for the disabled can be despatched using a carrier such as TNT for quick delivery. Using this system, providing the items are in stock in the warehouse, we can have to goods with you in 2 to 3 working days and sometimes even next day.

If you opt for our 'White glove delivery service' then  there would normally be a 2 week lead time. Items of furniture and bedding other than electric adjustable beds and riser recliner chairs would normally take approximately 3 weeks for delivery, though, some items such as sofas and fireside chairs in special covers can take up to 6 weeks.

If you need or want an item quickly then contact the sales team by telephone or using the contact form and we will do everything possible to help. Should an item you order be out of stock for any reason we will inform you as soon as possible of the expected date the goods will be available and give you the opportunity to decide whether you select an alternative or wait for the original item. Alternatively you could ask for a refund.

Vat Exemption

Under current legislation an end user or his or her representative may in certain circumstances be able to claim exemption from VAT on products purchased from this website.

The main criteria for such exemption are:

• The products themselves qualify for exemption. To find out more you will need to click the view button below the brief description shown against each item and, where applicable, the words VAT Exempt will appear

• The person seeking exemption is chronically sick or suffers from a disabling condition. By definition this means that the person either:
has a physical or mental impairment that has a long-term and severe effect on
their ability to carry out everyday activities has a condition that doctors treat as a chronic illness eg diabetes or is terminally ill.

Exemption from VAT can then be claimed by ticking the VAT Exemption Eligibility Details box at checkout, and by you or your carer, at this point, satisfactorily completing the VAT declarations shown.

If you are in any way in doubt as to your rights under the legislation please consult VAT Notice 701/7, Reliefs for Disabled People, or, contact the HMRC Charities Disabled Relief from VAT Helpline on 0845 302 0203